Travel managers ‘confused and concerned’ about NDC
Friday, October 12, 2018

A new study reveals that the majority of travel managers believe there could be both benefits and potential challenges for corporate programmes stemming from New Distribution Capability (NDC).

The study, The Evolution of Air Distribution, was conducted by the Association of Corporate Travel Executives (ACTE Global) and American Express Global Business Travel (GBT). It explores travel managers’ experiences and attitudes toward changes in air distribution, including NDC.

The research shows travel managers do expect to see some benefit from NDC, with 64 per cent saying it could improve the booking experience and 56 per cent believing it could help contract negotiations with airlines.

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