Bruno Spada appointed as Head of Airport IT at Amadeus
Tuesday, January 29, 2019
Spada brings extensive experience to the role from both R&D and airports
Bruno Spada is appointed as new Head of Airport IT of Amadeus, following the retirement of John Jarrell at the end of 2018.
Spada brings with him extensive experience from across the Amadeus business, with a strong focus on R&D in particular, gleaned from leading the R&D team for the Departure Control System (DCS) Flight Management product in London. He also brings a detailed understanding of the airport ... read_more
BCD Travel report: Emerging tech transforms travel communications
Monday, January 28, 2019
For ideas on how to communicate effectively with business travelers, look to consumer brands.
One example: Those “How can I help?” chats you see on retail sites can influence business travelers, too. The latest report from BCD Travel’s Inform series offers travel managers tips for using the latest communication technologies to listen to, influence and respond to travelers.
Read ... read_more
Des sites de vente de billets d’avion piratés
Monday, January 28, 2019
Un groupe de pirates informatiques a ciblé, au tout début de janvier, un certain nombre de sites d’e-commerce français afin de dérober en toute discrétion des numéros de cartes bancaires.
Plutôt que de les pirater directement, ce groupe est parvenu à infecter Adverline, une régie publicitaire française chargée de placer des publicités sur des sites Internet, notamment d’e-commerce, grâce ... read_more
La blockchain est loin d’être une utopie
Wednesday, January 16, 2019
Certaines compagnies aériennes utilisent déjà cette technologie. Le géant allemand du tourisme TUI utilise la blockchain en interne pour le moment. Mais c’est le secteur hôtelier qui semble être en pointe dans l’utilisation de la blockchain.
LockTrip : déjà 100 000 hôtels
La société LockTrip souhaite mettre le secteur de l’hébergement sur la blockchain en créant « le ... read_more
Wie Google die Spielregeln im Vertrieb verändert
Tuesday, January 15, 2019
Mit der Flug- und Hotelsuche übernimmt Google viele Funktionen der Reiseberatung. Wie der Suchmaschinen-Konzern mit Hilfe Künstlicher Intelligenz die Reise-Anwendungen weiter entwickelt, erläutert Nicola Simionato auf dem European Aviation Symposium in München.
Ist Google ein Partner oder Wettbewerber für Fluggesellschaften, Reisemittler und Meta-Searcher? Um diese Frage dreht sich eine Session am zweiten Tag des European Aviation Symposiums (EAS), das am 29. ... read_more
Amex is reinventing rewards using blockchain
Thursday, January 10, 2019
The blockchain doesn’t record personal information like the card member name and card details. Instead American Express tokenizes that data.
Travel and entertainment is an important sector for American Express and in 2017 accounted for 23% of card spend in the U.S. Its cobrand card with Delta made up approximately 8% of billed business in the same period. Hence it’s no surprise that it already has a blockchain partner in travel.

RocketMiles enables travelers to earn rewards ... read_more
Google Assistant’s new features make it more useful for travelers
Thursday, January 10, 2019
Google revealed a bunch of useful updates to Google Assistant including navigation, travel, and translation features.
Google Assistant can now help you check-in to your flight, and save and retrieve your boarding pass. Domestic passengers in the US can say, “Hey Google, check in to my flight” on Android or iOS and Assistant will take care of the necessary steps. It’ll also notify you when the check-in facility becomes available, so you can use your voice or do it ... read_more
Comment: Six digital trends to watch closely in 2019
Tuesday, January 8, 2019
The data dividend.  Huge amounts of data - and the means to mine it for insights - can help travel businesses of all kinds optimise their operations and take the guesswork out of identifying high-margin sales opportunities.  Using data, intelligent analysis and digital integration they can improve merchandising and take the 'retail' model to the next level. Technologies like machine learning and natural language processing are increasingly within the reach of travel companies; many of ... read_more
Trends that will shape mobile marketing in 2019
Tuesday, January 8, 2019
As the impact of innovations and disruptions of years' past come into focus​, leading players will battle for dominance in several key areas.

The impact of mobile marketing innovations and disruptions of years' past will continue to come into focus in 2019 as markets mature and leading players battle for dominance. That’s forecast to be particularly prevalent for mobile video and augmented reality (AR), where strong adoption could hatch some winners, some losers and several ... read_more
Google Assistant will be on a billion devices by the end of the month
Tuesday, January 8, 2019
Google’s goal with its voice-driven AI helper, Google Assistant, is to get it onto devices. Lots and lots of devices.

And they’re making pretty damned good progress there. Ahead of CES this morning, Google dropped a little stat update: Google expects Assistant to be on 1 billion devices total by the end of this month. That’s up from around 400M devices this time a year ago.

It’s hard to know exactly how many actual users this translates to - but it’s ... read_more